Organizational Commitment to Change, Goal Orientation, Organizational Orientation and Tolerance of Ambiguity in Private Sector Employees

Abstract

The purpose of this paper is to examine organizational commitment to change in relation to employees’ tolerance of ambiguity, goal orientation and organizational orientation in a private sector. Specifically, it investigates the effects of each dimension of organizational commitment to change in different facets of employee experiences at workplace and how these effects impact individuals’ job outcomes. The paper utilized an online survey to collect data from 311 private sector employees from IT and Non-IT fields excluding customer support executives and banking sector employees. The demographic details included basic questions of age, gender organizational designation along with the prominent questions that were analyzed for the study, like experience, working hours and organizational type. This study used four questionnaires, namely, Commitment to Organizational Change: Extension of a Three-Component Model Lynne Herscovitch and John P. Meyer with point Likert Scale. The components are Affective Commitment, Continuous Commitment and Normative Commitment, Tolerance of Ambiguity Scale by Budner (1962) with seven Likert scale, McCroskey, J. C., Richmond, V. P., Johnson, A. D., & Smith, H. T. Organizational orientations theory and measurement with a five point Likert scale and The Vandewalle Goal Orientation Scale with three dimensions of Master Approach, Performance Approach and Performance Avoidance. The results indicate that with higher organizational orientation in upward mobility, higher goal orientation in dimensions of performance approach and performance avoidance and higher tolerance  of ambiguity   when            related to three compon‌‌en‌t‌‌s of organizational commitment employees working for 5 – 8 hours in IT and Non – IT sector show greater commitment to change in organizations irrespective of the experience, gender and organizational designation compared to employees working up to 9 – 12 hours every day.