Self Efficacy and Work Engagement Amongst Private Service Sector Employees

Abstract

The aim of the present research study is to assess the relationship and the gender differences between self efficacy and work engagement amongst the private service sector employees. The age range of the employees was 25-35 years and a minimum experience of at least one year was required. Bandura (1997) had conceptualized self efficacy as, “one’s belief in one’s capability to organize and execute the courses of action required to produce given attainments.” Work engagement as elucidated by Kahn (1990) as “harnessing of organization members’ selves to their work roles: in engagement, people employ and express themselves physically, cognitively, emotionally and mentally during role performances.” The tools employed were The General Self Efficacy Scale by Schwarzer and Jerusalem, 1995 and Utrecht Work Engagement Scale by Schaufeli and Bakker, 2003. Correlational research design was employed. The results showed a significant and positive relationship between self efficacy and work engagement which implies that employees who scored higher on self efficacy, scored greater on work engagement too. Significant differences were also observed between male and female employees in self efficacy and work engagement levels respectively wherein male employees have scored higher in both the domains, respectively.