Job Satisfaction Scale: JSS-18 Revised Hindi Version

Abstract

This study was conducted to prepare a scale in Hindi to measure job satisfaction among employees in Indian context. The scale is named ‘Job Satisfaction Scale: JSS 18’. The JSS 18, Hindi version is based on the job satisfaction index by Brayfield and Rothey. This scale is in Likert format and it has positive and negative items in equal numbers. Items of the scale are rated on a 5 point scale, namely strongly agree, agree, undecided, disagree and strongly disagree. The positive items are scored on the pattern of 5, 4, 3, 2 and 1, successively, while the negative items are scored in reverse order. The positive and negative affect can also be computed based on the scores of an employee on positive and negative items. The higher scores on this scale indicate higher level of job satisfaction and vice versa. Norms are also provided to compare an employee from the point of view of job satisfaction as experienced by him or her in his or her present job context. However, a researcher can develop his or her own norms keeping in view the nature of the sample and area of a study, if required so. JSS-18 is a very convenient tool to measure job satisfaction among employees and the responses of the employees can also be easily scored. The reliability and validity coefficients have been obtained to be high, indicating the suitability of the JSS-18 for multi-occupational Indian samples.