Emotional Intelligence of Counsellors in India

Abstract

Counselling is the noble profession to handle people’s problems and provide them with psychological and emotional support. Many studies reveal that the rate of burn-out is high due to dealing with multifaceted problems. Counsellors should equip themselves in handling their emotional problems to reach out the clients effectively. Every counsellor should possess with the skill of emotional intelligence to be successful and to gain reputation in their profession. With this background this paper is focused on understanding the emotional intelligence of counsellors. The major findings of the study are more than fifty percentage of the respondents are having occupational stress and also experiencing the workplace bullying in wider. Criticism is a part of any job so one must avoid responding to such things. It is quite common that anger disappointment may bubble up when one is criticized, but one should avoid reacting and 66.6% of people are agreed they can continue to work under criticism and 17.8% have a neutral opinion on this. 60.0% agreed that they assess the situation and then they behave while 26.7% have a neutral opinion and 4.4 strongly agree towards this question. In conclusion, the counsellors are in position to balance their emotions to a certain extent.