Augmenting Therapy: The Role of Artificial Intelligence as an Assistant to Freelance Mental Health Professionals

Abstract

While much attention has been given to AI-based tools directly interacting with clients through chatbots and virtual counselors, this paper shifts the focus to a less-discussed yet highly impactful application: the use of AI as a backend assistant to freelance therapists. By analyzing current gaps in the Indian mental health freelancing ecosystem, qualitative interviews with 12 freelance therapists from Bangalore, Delhi, and Mumbai, and reviewing findings from credible journals such as the Indian Journal of Psychiatry (2023), Indian Journal of Psychological Medicine (2022), and Journal of Psychosocial Research (2021), this paper identifies critical functions AI can perform to support therapists—without replacing the human connection essential to therapeutic work.