The Effect of Work-Related Stress on Psychological Well-Being among Healthcare and Non-Healthcare Workers Post Pandemic

Abstract

Work-related stress is a burgeoning issue driven by intensified work demands, an “always-on” technological culture, and job insecurity amid economic uncertainties. COVID-19 further worsens the situation resulting in higher levels of stress and lower psychological well-being, affecting both their professional and personal lives. Work stress adversely impacts both healthcare and non-healthcare workers. Healthcare professionals might be at a higher risk of mental health issues due to the demanding nature of their work, further exacerbated by irregular schedules and the emotional toll of patient care, and many a time witnessing people becoming helpless. Hence, this research delves into the nuanced relationship between occupational stress and the psychological well-being of healthcare and non-healthcare workers post-pandemic. Purpose: This study was undertaken to investigate the effect of work-related stress on psychological well-being among healthcare workers and non-healthcare workers post-pandemic. Method: A sample size of 160 individuals consisting of 80 healthcare professionals and 80 non-healthcare professionals was taken. Both of them comprising of 40 males and 40 females. The Workplace Stress Scale (WSS) by The Marlin Company & The American Institute of Stress, devised in the year 2001 was used along with The Psychological Well-being Scale by Sisodia and Chaudhary which was devised in the year 2012. The analysis and interpretation of the data was done through Pearson Correlation. Results: Results showed a negative correlation between work stress and psychological well-being among healthcare workers (p= <0.001) and non-healthcare workers (p= <0.000). Work stress of healthcare workers was found to be higher as compared to non-healthcare workers.