Combating Zoom Fatigue: A Review of the Causes and Recommendations to Curb it

Abstract

The covid-19 pandemic is synonymous with many new phenomena. One such phenomenon is videoconferencing fatigue or zoom fatigue which translates to the exhaustion experienced by a person after a videoconference meeting. The paper aims to know the factors negatively affecting videoconferencing sessions so that various methods can be devised to combat zoom/videoconferencing fatigue and increase the productivity of work-from-home employees and students studying online. Scoping review using Arksey and O’Malley framework was employed. Fifty-eight research articles and literature were reviewed to know various factors negatively affecting videoconferences and contributing to fatigue. Multiple themes with subthemes emerged after conceptual content analysis and recommendations for each were made to combat zoom fatigue and enable organizations to formulate effective policies for work-from-home employees and online students.