Predictors of Employee Displayed Altruism and Organizational Citizenship Behaviour Amidst the Time of COVID-19 Pandemic

Abstract

The COVID-19 pandemic has impacted employee performance and individual productivity. Organizational citizenship behaviour is viewed as an interpretation of an employee’s performance that contributes to the overall organization’s success or failure. To increase organizational effectiveness and achieve its objectives, it is essential to understand the underlying factors influencing employees’ organizational citizenship behaviour. This research aims to study the employees’ altruistic and organizational citizenship behaviour and how it is impacted with age. Altruism involves selfless acts or undertakings that put the welfare of others before one’s own. A sample size of 300 was taken out of which 255 responses were discretely recorded with 130 female and 125 male participants, respectively, using the purposive sampling method. Results of the data show that there is no significant difference between the organization citizenship behaviour and altruism displayed by employees with respect to age. The study has numerous practical and theoretical implications such that OCB can be incorporated into performance appraisal systems that aim to benefit the organizations. They may formally adopt measuring and rewarding these behaviours to ensure organizational commitment.