Impact of Online Social Intelligence and Online Communication Skills on Interpretation of Ambiguous Emojis

Abstract

Online Social Intelligence and Online Communication Skills are essential for every individual in today’s world. As online communication lacks physical and emotional cues, this study aims to understand the impact of Online Social Intelligence and Online Communication Skills on the Interpretation of Ambiguous Emojis. The study was conducted on 105 participants who were above 16 years of age. Self-formulated scales were used to measure the Interpretation of Emojis, the Online Social Intelligence and Online Communication Skills of the participants. It was hypothesized that Online Social Intelligence and Online Communication Skills will have a greater impact on the Interpretation of ambiguous Emojis for participants in the age range of 16-22 years, assuming that they obtain a high score in all 3 variables. The results support the hypothesis as more than half of the participants in the 16-22 years age group have scored above average in all 3 scales, however, less than half of the participants in the age group of 23-30 years have also scored above average on all 3 scales. As assumed, very few participants in the age group of 31 and above have an above average score across all 3 scales.