A Study on the Relationship between Organizational Citizenship Behaviour and Seligman’s PERMA Model

Abstract

In continuation to the changing business models and growing expectations from the consumer market, there is a greater expectation from the human resource to go the extra mile in their job performance. As a result, organizations have been investing huge costs in human capital and the extra focus is on developing operational or functional competencies. However, the subtle factors like individuality and psychosocial experience of the employees are not considered so significant as they evolve through various stages of competency building. Therefore, the current study aims to explore the relationship between Organ’s Organizational Citizenship Behaviour and Seligman’s PERMA Model (Positive Emotions, Engagement, Relationships, Meaning and Accomplishment). The OCB encompasses the extra-role behaviours of employees and the PERMA model comprises the perceived psychosocial experiences or behaviours of employees at the workplace. The study comprises the sampling frame of 100 employees working in various private-sector banks in Bangalore. The researchers have adopted stratified random sampling as the data comprises various strata based on demographic variables. The study involves statistical tools like Pearson Correlation for establishing the correlation between the various dimensions of IV and DV. The Stepwise regression analysis is used to predict the employees’ emotional well-being with OCB and PERMA. The outcome of the study will throw a significant insight into the importance of nurturing OCB traits among the employees and how it impacts the positive socio-psychological traits among them.