Role of organizational climate and organizational justice in predicting employee engagementa organizational citizenship behavior

Abstract

Organizational citizenship can help organizations to improve performance and gain competitive edge as it motivates employees to perform beyond the formal job requirement. Many have claimed that employee engagement predicts employee outcomes, organizational success, and financial performance. This study determines the extent to which organizational climate and fairness plays a role in employee engagement and organizational citizenship behavior. Also, the crucial link of organizational citizenship behavior with employee engagement is also analyzed. The data have been collected from employees working in the IT industry. The results revealed that employee engagement fully mediated the relationship between organizational climate and organizational citizenship behavior. Employee engagement only partially mediated the relationship between organizational justice and organizational citizenship behavior. The study reinforces the need for organizations to review its workplace climate based on the employee perceptions and strive for creating a work environment that motivates employees to become committed and effective performers by fulfilling their needs.