A Study on Employee Job Satisfaction at One of the Most Prestigious Indian Refineries Located In Madhya Pradesh

Abstract

In this era of worldwide movement towards globalization job satisfaction has received much attention of researches, psychologists and human resource managers. Job satisfaction has a direct effect on employee’s turnover, absenteeism, accidents, unionization and productivity. And vice-versa high level of job satisfaction leads to employee’s psychological wellbeing and life satisfaction. Thus organizations can improve their output by playing to the signature, strength of individuals, enabling them to work more efficiently by providing greater job satisfaction to the workforce. The present study is an attempt to assess the level of employee job satisfaction and work environment at an eminent oil refinery located in Madhya Pradesh. The sample consisted of 65 employees from a total population of 576 employees from top management, middle management and junior management. Data collection was done through a use of an in-house questionnaire. The questionnaire consisted of 66 questions with major focus on various areas of management ie. leadership and planning, culture, communications, career development, role clarity, recognition and rewards, teamwork and cooperation, working conditions, supervisor, training programs, balance in work-life, facilities, security, benefits, overall satisfaction at workplace. Majority of questions had five alternatives of answers- Strongly Agree, Agree Somewhat, Neutral, Disagree Somewhat and Strongly Disagree. The questionnaire included few open-ended questions too for more elaborate explanations. Major findings show an above satisfactory response from the employees. Hence, the employees show high levels of job satisfaction and work environment satisfaction