An empirical study on spiritual intelligence and quality of life among sales trainers: mediating effect of self-efficacy

Abstract

The concept of spiritual intelligence is gaining increasing popularity in the field of management literature. This concept is looked at by scholars, academicians, and practitioners to solve modern-day challenges in organizations. The effectiveness of the components of spiritual intelligence in improving the quality of work-life, while fostering behavioral skills like self-efficacy, is a fairly new concept in the intersection of organizational settings and psychological studies of the workplace literature, particularly among the sales professionals in the context of a developing nation which has not been given much emphasis. The present study addresses the research gap by exploring the concept of spiritual intelligence among sales trainers to empirically analyze the relationship between spiritual intelligence and quality of work-life through the mediating effects of self-efficacy. The relationship between these variables is investigated through mediation analysis. Drawing on a survey conducted among a sample of 233 sales trainers working in the sales department of various organizations in Bengaluru, the study successfully augments literature by suggesting that self-efficacy significantly mediates the relationship between spiritual intelligence and quality of work-life. Spiritual intelligence was reported to significantly influence self-efficacy, which in turn, has a significant positive influence on the quality of work-life. Thus, these findings shed new light on the importance of developing spiritual intelligence among sales trainers to increase their quality of work-life through improving their self-efficacy.