A Gender Wise Study of Organizational Citizenship Behaviour in Employees Working in Indian Banking Sectors

Abstract

The present study aim is to investigate the impact of Gender (Male and Female) Type of Banks (Public and Private) and on organizational citizenship behavior among working employees. A total of 160 working employees were selected, comprising 80 from public (40 females, 40 males) and 80 from private (40 females, 40 males). The participants were assessed with Organizational Citizenship Behavior Scale of constructed by Arti bakshi and Kuldeep Kumar. The data were analyzed by using 2×2 Factorial Design with Two-way ANOVA. Result demonstrated that gender type has insignificant impact on Organizational citizenship behavior of working employees in banks. A type of banks has significant impact on Organizational citizenship behavior. Public sector female employees reported higher level organizational citizenship behavior than the private sector male. The interaction between type of banks and gender had significant (at 0.01) impact on organizational citizenship behavior among working employees. These findings emphasize the contribution of organizational environment and the role of gender in shaping voluntary behavior at work.